Optimising impact and sustainability: a qualitative process evaluation of a complex intervention targeted at compassionate care

Authors: Bridges, J., May,C., Fuller,A., Griffiths, P., Wigley, W., Gould, L., Barker, H., & Libberton, P.

Source: BMJ Qual Saf. 2017 Sep 15. pii: bmjqs-2017-006702. doi: 10.1136/bmjqs-2017-006702. [Epub ahead of print]

Despite concerns about the degree of compassion in contemporary healthcare, there is a dearth of evidence for health service managers about how to promote compassionate healthcare. This paper reports on the implementation of the Creating Learning Environments for Compassionate Care (CLECC) intervention by four hospital ward nursing teams. CLECC is a workplace educational intervention focused on developing sustainable leadership and work-team practices designed to support team relational capacity and compassionate care delivery.

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