Improvement Knowledge and Skills Guide: Development Assessment Tool for all staff

Source: Health Service Executive (HSE) Quality and Patient Safety Directorate

Improvement is everyone’s role and responsibility and this is clear from the improvement initiatives already being undertaken by frontline staff and teams in our health service. We must find new and better ways of working together within hospital groups, community healthcare organisations and the national ambulance service to deliver high quality care and services to patients, service users and their families. This is essential in fulfilling our commitment to achieving real and sustained improvements. The aim of this guide is to support the ongoing learning and professional development of all staff both clinical and non-clinical by providing a list of improvement knowledge and skills which can help to educate, train and guide staff on how to deliver improvement in the health service.

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