Embedding a culture of quality improvement

Authors: Jabbal, J.

Source: The Kings Fund, Nov 2017

  • Quality improvement refers to the use of systematic tools and methods to continuously improve the quality of care and outcomes for patients. This report explores the factors that have helped organisations to launch a quality improvement strategy and sustain a focus on quality improvement.

  • The report draws on a roundtable event attended by senior local and national NHS leaders, semi-structured interviews with NHS leaders and senior stakeholders involved in quality improvement initiatives, and a literature review.

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Embedding a culture of quality improvement

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